Category: Articles

Early Enterprise Adopters Seeing ROI from BPM

Posted on by DavidKelly

Understanding how ROI has been achieved — and why it sometimes isn’t — can help IT and business managers execute successful BPM projects.
Now more than ever, business and IT managers need to show the results of their investments. For many organizations, return on investment (ROI) remains a key component and measure of IT decisions and investment priorities, and business process management (BPM) is no exception. As BPM continues to gain momentum and tout real-life cases of enterprise business success, the interest in the ROI for BPM projects has grown dramatically

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A Look at the 2007 BPM Market

Posted on by DavidKelly

Even though we’re at the start of a new year, some things don’t change. For example, I believe the increasing importance of business process management solutions in business and IT strategies that we’ve seen over the past few years will continue to accelerate in 2007. In fact, I predict that 2007 will be a significant year for the widespread adoption and use of BPM technologies.

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A Faster BPM Return on Investment

Posted on by DavidKelly

Now that the holidays are done, I start thinking about money-and how much I’ll have to pay in taxes for last year’s earnings. Yes, I know it’s early-after all it’s not April-and thinking about taxes isn’t really the best way to start the year, but I think it’s a form of reflection for me. It’s like a New Year’s resolution-this year I will promise to keep better track of my receipts and write down all my mileage and I will make sure to organize and add up my receipts and expenses each month, instead of in one mad-ditch scramble to get it all done before taxes are due.
It’s pretty much the same thing with business process management (BPM). Every organization that’s considering business process management (or any similar IT technology investment), wants to know what they have to put in or spent on it, and what they’ll get back at the end of the year. Let’s take a closer look at some of the ROI-related factors when it comes to making a BPM decision.

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Managing IT Risk

Posted on by DavidKelly

Managing IT risk is easy, but it’s important. Let’s take a closer look at some of the types of risks that organizations are facing. There are a range of both internal and external risks, all of which may have both direct and indirect impacts on a business.
Two potential areas of risk include security and compliance. For example, security breaches, such as viruses or network intrusions are well-known and easily identifiable security risks for almost all companies and networks. But security risks also include the theft of data from internal sources, its use or alternation by unauthorized personnel (this can quickly become a large compliance problem) and other types of data alternation, deletion or copying.

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Bond, James Bond: Risk Management Consultant?

Posted on by DavidKelly

James Bond—otherwise known as 007—likes taking risks. In books and movies, living on the edge and pushing danger to the limit is what takes to get his “job??? done.
However, it’s another story when it comes to corporate IT. Putting James Bond in charge of IT risk management would probably not be a wise decision by a corporate hiring manager. And with today’s regulatory and compliance environment, it’s a move that might even bring trouble to a company’s board of directors.

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Manage Your SOA: The Increasing Need for SOA Governance

Posted on by DavidKelly

Sometimes even a buzzword has meaning. Take the notion of “governance.??? As in corporate governance, IT governance and yes, now SOA governance.
To some extent, governance is the latest marketing buzzword. Think of it as the paperless office craze in the 1980s, updated for the 21st century with its implied focus on control and efficient management of IT (or application or SOA) environments.

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India – Sophisticated and Savvy

Posted on by DavidKelly

India – Sophisticated and Savvy by David A. Kelly
November 2006 : Profit Magazine

India is handling red-hot growth with real business intelligence.

India was everywhere at the Davos World Economic Forum earlier this year, as Indian executives and government officials used the event to promote India’s position as the fastest-growing democratic economy in the world. Beyond its borders, the country is sometimes seen as an immense and exotic land. For many consumers, it’s also the voice on the other end of the phone when they call technical support for their computers, telephones, or television sets.

But call centers are far from the only area that Indian businesses are focused on. Businesspeople who are paying attention know that India’s best years are still ahead, and opportunities are there for the taking.

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The Longer View on SOA Reuse

Posted on by DavidKelly

Moving to SOA isn’t just about implementing new technologies, defining interfaces and creating services. It’s also about creating, fostering and enabling a more collaborative development process and collaborate technology environment that most organizations are used to.
While the payoffs from transitioning to SOA can be big—greater agility, increased efficiency, etc.—doing SOA right requires some significant changes to the traditional development lifecycle. Or, more appropriately, it requires a rededication and realignment of the traditional development lifecycle. Especially when it comes to capturing the benefit of reuse.

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