When it comes to business processes, change is what it’s all about. That holds true even when it comes to business process management. By now we’ve probably all learned that business process management (BPM) is a great approach for automating business processes. And over the past few years we’ve found that BPM solutions have proven they are good for automating well-defined workflows and enabling organizations to streamline a wide range of business processes.
To help organizations better define their processes and process management needs, this Upside Research white paper on BPM and workflow tools takes a closer look at the distinction between activity-based processes and traditional flow-based processes, and how organizations can optimize their processes in the most effective way.