Business process management (BPM) is a great approach for automating, managing and optimizing a wide range of business processes. But that’s the problem.
Many BPM solutions can be used to manage and optimize a wide range of processes. On the surface (and for many companies) that’s a good thing-organizations can invest in one (BPM) platform to handle both horizontally- and vertically-oriented processes. Over the past five years, most BPM products have broadened to point where they’re platforms more than products-supersized BPM, if you will-which is a very good thing.
